PRIVACY POLICE
Last updated: 30 July 2018
This Privacy Policy regulates the processing of personal data carried out on the website www.famasegur.pt (hereinafter also referred to as “website”).
The website user should carefully read this Privacy Policy whenever he proposes to use the website, as it may be modified without prior notice (check the date of update at the beginning of the text).
1.Definition
1.1 Personal data shall be understood as information of any nature and medium, including sound and image, relating to an identified or identifiable natural person. A person who can be identified, directly or indirectly, by reference to an identification number or one or more specific elements of his physical, physiological, psychological, economic, cultural or social identity is considered identifiable.
2.Responsible for the Processing and National Control Authority
2.1 The entity responsible for collecting and processing users’ personal data, namely by categories of data collected, what treatment of the same and the purposes for which they are used is FAMASEGUR – Insurance Mediation, Lda., taxpayer identification number (NIF) 507553764 with headquarters at Avenida Marechal Humberto Delgado, nº 18 4760-012 Vila Nova de Famalicão (hereinafter referred to as Famasegur).
2.2 National control authority
The national supervisory authority is the National Data Protection Commission (CNPD):
Av. D. Carlos I, 134 – 1.º 1200-651 Lisbon; geral@cnpd.pt
3. Types of personal data and purposes of processing
3.1 Cookies: This website uses cookies to improve its service. Some cookies are essential to ensure the functionality provided, while others are intended to improve performance and user experience. Cookies allow the recording of status information while browsing and when returning to a particular website, keeping HTTP sessions. You should not continue to access our website after the cookie alert if you do not agree with its use. For more information about the cookies used by this website and how to manage and modify them, please refer to our Cookie Policy.
3.2 Contact form: if you wish to contact Famasegur directly through the website, you must fill in the form provided for this purpose, which can be found in the menu under “Where we are: Talk to us. We are here to help!”. You will be asked for some personal data such as name, contact, email address and location. The collection of this data is only intended to make it possible to respond to your request and provide you with the information you need.
3.3 Request for simulation: if you want to do a simulation directly through the website, you must fill out the form provided for this purpose with the heading “Ask for a simulation, we have the best solutions!”. You will be asked for some personal data such as name, contact, email address, date of birth, marital status, children’s number and profession. The purpose of processing this data is to provide you with the information you requested, namely the amount of the benefit and the conditions of the insurance you want and retirement savings plans.
3.4 Newsletters: Famasegur offers the possibility of subscribing to a free newsletter service for visitors to its website. The purpose of this service is to bring to the knowledge of its subscribers relevant information within the areas of interest covered by the services provided by Famasegur. To use this service, you will need to provide your email address. You can unsubscribe from the newsletter service at any time, simply by following the instructions at the end of each newsletter.
3.5 The user guarantees that the personal data provided to Famasegur is true and becomes responsible for communicating any change.
4. Retention period of your data
Your personal data will be kept for the period necessary to comply with legal obligations. In the absence of a specific legal requirement, your personal data will be stored and retained for 1 year.
5. Provision of data to third parties
5.1 Your personal data may be disclosed to third party service providers that assist Famasegur in the exercise of its activity, such as web site hosting services, brand management and product promotions, business partners involved in risk coverage, business partners involved in the renewal of policies, lawyers, other group companies, other insurers and insurance distributors. As far as possible, Famasegur seeks to ensure that the entities that have access to personal data are credible and offer high guarantees of protection, never being transmitted to them beyond what is necessary for the provision of the contracted service.
5.2 Besides, your personal data may be disclosed to third parties for:
Satisfy requirements imposed by law or by the competent governmental or judicial authorities;
Satisfy the requirements necessary to initiate or support a legal proceeding or defence in a judicial action;
Your personal data may also be disclosed to the police or judicial authorities in accordance with applicable laws and regulations and upon a formal request by the authorities for the purpose of preventing fraud against us (anti-fraud services).
6. Storage of your Personal Data
The personal data collected and processed by Famasegur are stored on servers with limited access, located in controlled facilities.
7. Data transfers abroad
If the provision of certain services by Famasegur involves the transfer of users’ personal data outside of Portugal, Famasegur will strictly comply with the applicable legal provisions, in particular as regards the determination of the adequacy of such a country with regard to the protection of personal data and the requirements applicable to such transfers.
8. Security measures
To prevent unauthorized disclosure or access and to ensure proper utilization of users’ personal data, Famasegur uses appropriate and reasonable physical, technical and administrative procedures to safeguard the information it collects and processes, in order to protect personal data against its dissemination, loss, misuse, alteration, processing or unauthorised access as well as against any other form of unlawful processing.
For this purpose, in addition to the use of HTTP protocol over an additional security layer that uses the SSL/TLS (HTTPS) protocol, its system encrypts information to ensure that they are not subject to interception when transmitted through the network and has implemented authentication systems/ access control (login and password) and use of firewalls.
9. Cookies
This website uses cookies to improve its service. Some cookies are essential to ensure the functionality provided, while others are intended to improve performance and user experience. You should not continue to access our website after the cookie alert if you do not agree with its use. For more information about the cookies used by this website and how to manage and modify them, please refer to our Cookie Policy.
10. Rights of Data Subjects
According to the legislation in force, you have the right of access and rectification of your personal data, as well as the right to request its deletion, oppose its processing and obtain its limitation or portability as far as is applicable.
You can also object to the use of your data for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. You may also at any time ask to stop receiving our communications for marketing and advertising purposes.
These rights can be exercised by contacting Famasegur directly,
– by mail: Avenida Marechal Humberto Delgado, nº 18 4760-012 Vila Nova de Famalicão
– by e-mail: geral@famasegur.pt
11. Social media link
We allow you to connect to social media, but we are not responsible for your privacy and security policies. We recommend that you check them.
These are links to social networks outside of Famasegur subject to their own Privacy Policies. These networks may record information about your activities on the Internet, including our website.
We recommend that you review the conditions of use and privacy policies of these social networks, in order to know exactly how they utilize users’ personal data, as well as the procedure for eliminating or limiting the processing of such data.
12. Applicable law
In the event of a dispute or claim of any nature relating to this website, Portuguese law shall apply, regardless of any applicable conflict of laws. Without prejudice to the lodging of a complaint with the national supervisory authority identified 2.2, the parties agree that all legal actions or procedures arising from or related to this Privacy Policy will be the competence of the Portuguese courts and agree to submit any dispute relating to this matter to the jurisdiction of the Court of Justice of the District of Vila Nova de Famalicão.
13. Updates to this Privacy Policy
This Privacy Policy is subject to change. The date of the last update to this document is indicated in the “Updated on” caption, in the header of this document. Changes to this Privacy Policy will be effective upon their publication on the website.
