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Mon to Fri - 9am to 12.45pm 1.45pm to 5.30pm
Saturday – closed
252 317 440
Calls to national fixed networks according to the conditions of your tariff.

customer support

9am to 12.45pm 1.45pm to 5.30pm saturday – closed

252 317 440

Calls to national fixed networks according to the conditions of your tariff.

seguro automóvel, sinistro

Car Claims

The correct completion of the documentation will bring speed to the resolution of the car claim.

Always bring with you, especially in the case of a car accident, the European Accident report Form for Motor Vehicles. This is an essential document for a speedy resolution of the process.

 

After the document is completed and signed by the parties, each party gets one of the sheets. Subsequently, the back – relating to the Claim Participation – must be completed and delivered to the insurer.

Instructions for Filling

1 – DATE: Enter the correct date of the accident.

2 – LOCATION: Indicate the accident location.

3 – INJURED: Indicate whether or not there are wounded, even if they are slight. In the event of injuries, even slight ones, the IDS – Direct Compensation to the Insured system can’t be applied.

4 – MATERIAL DAMAGE: Only material damages not exceeding 15,000€ are covered by the Direct Compensation Property Damage (DCPD) system.

5 – CIRCUMSTANCES OF THE ACCIDENT: You must indicate, through the system of crosses, the circumstances in which the accident occurred. Don’t forget to indicate the number of squares indicated at the end. This information is very important for determining responsibilities.

6 – INSURED: Indicate the Surname, Name and Address of the insured.

7 – VEHICLE: Indicate the registration number of the vehicle.

8 – INSURANCE COMPANY: Indicate the Insurance Company according to the vehicle’s Green Card.

9 – DRIVER: Indicate the elements that appear on the driver’s driving license.

10 – VISIBLE DAMAGE: Record the visible damage caused by the accident in question.

11 – OBSERVATIONS: Indique, resumidamente, as circunstâncias do acidente (exemplo: o veículo B tinha perda de prioridade).

12 – ACCIDENT DIAGRAM: It is important to indicate the position of vehicles at the time of collision, as well as the existence of traffic lights, vertical signs, continuous traces and other reference elements and or signaling.

13 – DRIVERS’ SIGNATURE: Make sure that the declaration is signed by both drivers, thus ensuring the possibility of triggering the IDS system if the situation permits.

Submission of data from the European Accident report Form for Motor Vehicles

Fill in the respective fields with the information contained in your European Accident report Form for Motor Vehicles and ensure the greatest speed in the treatment of participation by FAMASEGUR.

To complete your claim, you must also contact one of our agencies shortly to deliver the original of the European Accident report Form for Motor Vehicles. If you have any questions, please contact us directly.

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