Insurance mediation plays a fundamental role in communication between people and insurance companies, as it allows policyholders to obtain the solutions that best suit their profiles and needs.
An insurance intermediary or insurance mediation company acts as an intermediary between the client and the insurers. In other words, they are familiar with all types of insurance on offer and compare the two, depending on the needs of the insured (clients). In an increasingly dynamic sector, insurance mediation is crucial for those looking for effective protection against the unforeseen events of everyday life.
You’re probably asking yourself: “But what is the importance of an insurance intermediary anyway?”. The answer is simple. Insurance intermediation is made up of specialized professionals who go above and beyond in the process of taking out insurance. Insurance intermediaries carry out a detailed analysis of the risks, provide advice on the most suitable options for the insured and guarantee continuous support during the term of the contract.
An intermediary not only acts at the time of contracting, but also in the management of claims, the renewal of policies and the updating of cover. The aim is to guarantee that the insured acquires the best possible protection at all stages of life and in any business scenario.
Read on and find out what an intermediary company does, what its advantages are and how it differs from insurance companies.
What does an insurance intermediary do?
The insurance intermediary company is responsible for diagnosing clients’ needs. Based on the information gathered, they help to identify and purchase the right insurance for their objectives and budgets.
One of the main characteristics of mediation is that it offers specialized advice and, therefore, recommends policies from different insurers to clients. By doing so, they recommend the products that best align with the risk profile and objectives of each person or company.
An insurance intermediary knows their clients’ particular conditions and analyzes their insurance portfolio. With this analysis, policyholders can save money, can change the sums insured and can be certain of getting the solutions they need.
Insurance mediation companies also provide:
- Customer support during the insurance process;
- Assistance in renewing policies;
- Help with adapting coverage;
- Help with adapting coverage;
- Claims management.
Another crucial function of insurance intermediaries is to offer the best possible support to customers, by explaining complex terms and providing personalized support. An insurance intermediary is like a “doctor”, i.e. a person you know (whose name, cell phone number and email address you know) and whom you can call if you have any questions or problems. A great benefit of talking to an insurance intermediary is that they know their clients’ particular conditions and can deal with their insurance quickly and conveniently.
Besides, an intermediary is not associated with a single insurance company, which allows them to offer a diverse range of products. This leads to great impartiality and the possibility of negotiating better conditions and cover for clients.
Still not sure what is the difference between mediation companies and insurance companies? We’ll explain.
The differences between an insurance company and an insurance intermediary
An insurer (or insurance company) is responsible for creating, managing and marketing insurance products. It assumes the risks contracted by the insured and provides policies that include the most diverse coverages: claims, accidents, fire, theft or even personal injury.
The insurance intermediary, on the other hand, doesn’t create the products. It is merely the point of contact between policyholders and insurance companies. Insurance intermediaries help clients at every stage of the process, from quoting and contracting to claims management, ensuring that policyholders understand what they are contracting and that they have all the support they need.
Not totally convinced? We’ve listed the advantages of insurance mediation below.
The benefits of insurance mediation
Insurance mediation has many benefits for both individuals and companies:
1. Personalized advice
Insurance mediators provide a personalized service, taking into account the client’s risk profile, priorities and available budget. The policy is customized.
2. Access to various options
Another benefit of mediation is that it offers multiple policy options from different insurers, which increases the chances of finding more advantageous solutions, both in terms of cover and price.
3. Ongoing support
An intermediary company doesn’t just help you choose insurance. It also offers you ongoing support.
4. Negotiating better conditions
Given the variety of partnerships they establish with insurers, mediation companies are able to negotiate better conditions on behalf of the client they represent.
5. Ease of contracting insurance
Taking out insurance can be a complex process. Mediators simplify this task for clients by managing all the necessary documentation. They deal directly with the insurers and, as such, save the insured time and reduce the likelihood of errors.
6. Zero cost services
Did you know that taking out insurance with an insurance intermediary is no more expensive than doing it directly with the insurer? On the contrary, insurance mediation offers more affordable products, thanks to protocols established between insurers and intermediaries. Also, the customer analysis and follow-up service is completely free.
nce you’ve seen all these advantages, we recommend that you choose an experienced insurance intermediary. Famasegur offers an insurance mediation service that is reliable, personalized and totally focused on your needs. Whether you’re looking to protect your home, your car or your business, we’re there for you every step of the way, from choosing the right policy to following up in the event of a claim.
Trust in our knowledge and let us help you find the best insurance solutions to guarantee your peace of mind. Contact us today and find out how we can protect you.
