OUR CONDUCT
We work for people, aware of the importance of their security and stability. We do not disappoint in the satisfaction of those who trust in Famasegur.
Every day, we invest on our vocation: to present the business and private solutions that reflect, at each moment, the needs of our customers. We operate under a clear and responsible code of conduct, which ensures a quick and efficient response.
Customer satisfaction
This is our flag, it is the priority that guides us. We develop solid relationships of trust with our clients and are aware of how shared trust and risk allow for comprehensive and adequate protection in each particular and business context.
Transparency and confidentiality
Famasegur, through its employees, guarantees the confidentiality of all information shared and the respect of their commitments. We fully comply with all contractual obligations. So, we guarantee exact information about the solutions provided and attentive customer support after-sales.
Appreciation of people
We work for the protection and safety of individuals and companies. We work for people and foster good professional relationship between employees and customers, as well as between agency and Famasegur network. We know that the strength of unity is always stronger than each individual force.
Continuous training of employees
We invest in the professional development of our employees and in specialized continuing training, to ensure an efficient and professional response to all current needs of the market of corporate and private insurance mediation.
Social responsibility
Aware of the importance that each step taken in favor of social assistance can make a difference, Famasegur associates itself periodically to causes and institutions that, in its region, develop actions for the community. We support the business network, stimulating beneficial conditions for its customers’ services, as well as various actions with various social welfare institutions.
