Handling and Reporting Infractions
Terms and conditions - Complaints Management
In the PDF document below you can read our Infraction Reporting System and Policy.
Complaint Form
Fill in the form with your personal information to ensure that your complaint is accurately and properly identified.
NOTES:
1. Optional. Indicate the full name of the complainant.
2. Optional. Indicate the number of the complainant’s identification document.
3. Optional. Indicate the complainant’s contact details.
4. Optional. However, if the complainant wishes to be able to follow up on the complaint, he/she must indicate at least one form of contact, namely e-mail.
5. Indicate the area of activity of the act you wish to report:
- a) Public contracting;
- b) Financial services, products and markets and the prevention of money laundering and terrorist financing;
- c) Insurance and insurance distribution;
- d) Product safety and compliance;
- e) Transport safety;
- f) Environmental protection;
- g) Radiation protection and nuclear safety;
- h) Food and feed safety, animal health and animal welfare;
- i) Public health;
- j) Consumer protection;
- k) Protection of privacy and personal data and security of the network and information systems;
- l) An act or omission that is contrary to and harmful to the financial interests of the European Union;
- m) Act or omission contrary to internal market rules, including competition and state aid rules, as well as corporate tax rules;
- n) Violent crime, especially violent and highly organized crime, as well as organized and economic-financial crime;
- o) Others.
6. A description of the facts that led to the complaint, identifying those involved and the date on which they occurred.
7. Optional. Indication of any additional elements that the complainant considers necessary for the management of their complaint.
